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Besides what is listed above, ADP has other offerings in its bundle of premier products. Some of these are meant to boost the effectiveness of your current system—they either offer more niche functionality, or are only available as an add-on to one of the above ADP solutions. In its benefits module, ADP Workforce Now also covers Affordable Care https://adprun.net/ Act (ACA) compliance, including a specialized dashboard to ensure your business meets all eligibility requirements. If you’re in the process of researching HR solutions for your business, you’ve undoubtedly come across ADP. But with so many offerings to choose from, it can be hard to determine which one is exactly right for your needs.

RUN Powered by ADP offers four pricing packages specifically for businesses with one to 49 employees. ADP Workforce Now provides four pricing packages specifically for businesses with 50-1,000+ employees. We do not endorse any products, manufacturers, distributors, services, health marketplaces, or health plans, and we disclaim any liability for them. While we aim to provide helpful and accurate information, please note that the content may not always be entirely accurate.

  1. The DOL has published answers to frequently asked questions and other guidance here.
  2. The software also includes payroll APIs that are available to developers.
  3. We do not endorse any products, manufacturers, distributors, services, health marketplaces, or health plans, and we disclaim any liability for them.

The platform helps you ensure you’re compliant, and compiles a single source database—also known as “labor clouds”—of workers’ rates, skill sets, and locations. Let adp cobra services us know how well the content on this page solved your problem today. All feedback, positive or negative, helps us to improve the way we help small businesses.

It is a significantly younger company than ADP and was designed with dynamic startups and small businesses in mind. When compared to ADP, Gusto shines in the availability of features by cost. Even Gusto’s most basic plan offers wage garnishments, health benefits administration, unemployment insurance, new hire onboarding and workers’ compensation.

Continuation of coverage compliance for employers can be difficult because states may have laws requiring continuation of health insurance coverage that come with their own requirements and penalties. If you offer a group health plan, you might need to offer continuation of health insurance coverage to certain employees and their qualified beneficiaries following termination or other qualifying events. AEIs don’t have to pay any of the COBRA premium for the period of coverage from April 1, 2021 through September 30, 2021. The premium is reimbursed directly to the employer, plan administrator, or insurance company through a COBRA premium assistance tax credit.

RUN Powered By ADP Enhanced

Its longevity in the industry along with the fact it remains a leader by market share gives it credibility that new-to-the-industry companies do not have. The fact that ADP is not transparent with its pricing, however, makes it difficult to compare it properly to competing platforms or conclude if the software is worth the money or not. The basic package is going to cost you $59 per month and another $4 per employee. A 25 person company will usually spend about $2,000 to $4,000 annually for this service. The more often you run payroll, the more expensive the plan will become. At the same time, an advanced payroll plan can cost you over $23 per employee, per month.

Negative ADP Payroll Reviews

Paying for ADP services could be considerably cheaper than paying an employee full-time and will also save the company time that they can use elsewhere. The platform earned an average 3.4/5 stars across user review sites, with customers united in the opinion that the customer service representatives, while earnest, aren’t usually able to sort out problems. Additionally, 401(k) management and services seem to be a source of trouble for many customers. The company is responsive to complaints and gets back to customers.

Who Is ADP Best For?

There were very few user reviews that mentioned glitching and some issues with navigation, but ADP’s ease of use was one of the things users almost unanimously loved. When you sign up for ADP, you can expect a setup fee that usually gets waived with a contract. ADP generally offers customers two free months and reduced rates to sign a yearly contract. Each contract is different, but most request a 12-month commitment and are paid upfront. There is no termination fee, but there are no refunds for canceled contracts.

It’s best to compare it with other apps before committing since all have their pros and cons. By providing feedback on how we can improve, you can earn gift cards and get early access to new features. Comparatively, the quality and breadth of ADP Payroll’s features are on par with other industry leaders, such as QuickBooks Online Payroll and Gusto.

Dashboards and automated reporting helps you monitor and track how much you’re spending on freelance and contracted services, workforce performance, and 1099 forms. Don’t be confused when you see ADP Mobile Solutions listed as a product on the vendor’s website. This simply refers to ADP’s free, dedicated mobile app that users can download to access ADP systems while on the go. The platform can either integrate with your HR or ERP solution, or can be purchased as a stand-alone offering. Maybe you already have a payroll, HR, or financial system in place, but are worried about potential compliance gaps that your team can’t fully cover. ADP TotalSource is a professional employer organization (PEO) offering, in which you enter a co-employment relationship with ADP to outsource your HR needs.

ADP Payroll’s customer service team is responsive but struggles to resolve issues quickly and efficiently, which contributed to its low 3.7/5 star rating in this category. The software’s self-service options are only available to current customers, but what resources we could find could have been more helpful and intuitive. ADP Payroll’s onboarding features are available on each small business plan. However, you’ll need to purchase a higher-tier plan if you want access to more advanced features. Overall, the platform has a range of HR and onboarding features that should suit small businesses and above.

We also offer affordable individual health plans for those between jobs when continuing with COBRA is too costly or not an available option. ADP SmartCompliance is a modular offering that integrates with a pre-existing HCM solution to automate compliance gap management. ADP, or Automatic Data Processing, is one of the biggest providers of human resources (HR) software solutions and outsourced services in the world.

One Partner. Total Solution.

Washington-based staff ensure that Health Care Reforms and other legislative changes are always up to date for clients, so they’ll never have to worry about their records again. You will find below a comparison of the difference between just the HR features. For a full feature comparison between plans, check out their official comparison page.

ADP also offers a mobile app so that you can even run your payroll on the go. Kelly Main is staff writer at Forbes Advisor, specializing in testing and reviewing marketing software with a focus on CRM solutions, payment processing solutions, and web design software. Before joining the team, she was a content producer at Fit Small Business where she served as an editor and strategist covering small business marketing content.

She is a former Google Tech Entrepreneur and holds an MSc in international marketing from Edinburgh Napier University. Magazine and the founder of ProsperBull, a financial literacy program taught in U.S. high schools. From small businesses to global enterprises, ADP services companies across all industries. More than 920,000 clients in 140 countries use ADP for their HR, payroll, talent and HCM needs.

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